CONTACT
Talk to the support team.
Questions about a promotion, payment, delivery or order status are handled through our support inbox.
support@buyfollowers.app
Email support@buyfollowers.app and include your order number when asking about an existing order. Do not send your social media password, card number, CVC or one-time login code.
Find an existing order
Closed the payment page? Start with your private order-status link or the email you used at checkout. Do not pay again just to find an order.
Sign in to view my orders →Reopen your order status
Look for the status link in your order email, including spam or junk, or a saved order-status page in your browser history. Use the complete link without removing any part. It is private: do not post it publicly.
Use the email from checkout
Sign in with the same email address and enter the login code sent to that inbox on the sign-in page. No social media password is needed. If your order is not listed, contact support with the details below.
Missing the link or email access?
Email support@buyfollowers.app with the order number if known, checkout email, approximate purchase date, amount and currency. Explain if you entered the wrong email or cannot access that inbox. An order number alone does not grant access to private order details.
Order access questions
01How do I check my order after closing the checkout page?
Open the private order-status link in your order email, or a saved copy of that page from your browser history. Keep the complete link unchanged and private. You can also sign in using the email entered at checkout. If the order is not visible, contact support rather than placing it again.
02What if I cannot find my order email or order number?
Check spam and junk folders in the inbox used at checkout. If you still cannot find it, email support@buyfollowers.app with the checkout email, approximate purchase date, amount and currency, and order number if known. These details help locate a purchase; they do not by themselves prove ownership or confirm payment.
03Can I use a different email to see my order history?
Use the same email you entered at checkout and an inbox you can access. A different email may not show your order. If you mistyped the address or lost access, contact support and explain the issue. Do not place another order to recover the first one; access cannot be restored using an order number alone.
04What information should I never send to support?
Never send social media passwords, email login codes, full card numbers or CVCs. Enter your email login code only on the sign-in page. Keep private order-status links out of public posts, and hide unrelated transactions and sensitive details in screenshots. An order-help request is not approval of a refund or replacement.