TERMS & LEGAL NOTICE
Detailed, legally grounded conditions for digital social media visibility and audience distribution services under European Union and German consumer law.
Pursuant to European Union Directive 2011/83/EU on Consumer Rights and the German Civil Code (§ 356 Abs. 5 BGB), the statutory 14-day right of withdrawal for digital goods and automated digital services expires immediately once the execution of the contract has begun. By completing checkout, you provide your express consent to immediate performance and acknowledge that your right to cancel or claim a refund ceases upon commencement of delivery.
The customer is solely responsible for entering the exact and correct social media handle (e.g., @username) or valid public post URL. Once payment is confirmed, automated delivery is dispatched immediately to upstream distribution networks. If you supply a misspelled, incorrect, or third-party username, the delivery cannot be cancelled, reversed, or refunded.
All promotional services require a strictly Public Profile. If, despite our explicit checkout warnings, an account remains set to private or restricted, the automated network cannot access your profile and delivery will fail. We are not liable for delayed or lost services caused by private profile settings.
If a customer switches their profile from public to private while a campaign is actively delivering, the automated connection is severed and upstream systems will flag the job as failed or completed. In such events, we cannot guarantee full delivery of the purchased services (Leistungen), and no refund, partial credit, or re-delivery can be granted.
Do not change your social media account handle (@username) while an order is in progress. Changing your username breaks the tracking link, causing immediate delivery termination with no eligibility for refund or replacement.
If our platform or delivery infrastructure experiences an internal technical fault that prevents the promotional campaign from being initiated to a valid, reachable public target within the operational timeframe, you are entitled to a full 100% refund to your original payment method.
If you have questions regarding your order status or believe a technical discrepancy occurred, please contact our support team at support@buyfollowers.app with your order number (e.g., BF-88219) for prompt assistance.
1. Vorzeitiges Erlöschen des Widerrufsrechts: Gemäß § 356 Abs. 5 BGB erlischt das Widerrufsrecht bei Verträgen über die Bereitstellung von digitalen Inhalten, sobald der Unternehmer mit der Ausführung des Vertrags begonnen hat, nachdem der Verbraucher hierzu seine ausdrückliche Zustimmung erteilt und seine Kenntnis vom Erlöschen des Widerrufsrechts bestätigt hat.
2. Sorgfaltspflicht des Kunden bei Zielangaben: Die Angabe des korrekten Ziel-Benutzernamens bzw. Beitrags-Links obliegt allein dem Kunden. Nach Ausführungsbeginn an den angegebenen Account können Aufträge nicht mehr gestoppt, umgeleitet oder erstattet werden.
3. Öffentliche Profileinstellung während der gesamten Bereitstellung: Das Zielprofil muss für die gesamte Dauer der Leistungserbringung auf „öffentlich“ gestellt bleiben. Wird das Profil vorab nicht auf öffentlich gestellt oder während einer laufenden Auslieferung auf „privat“ umgestellt, bricht die Bereitstellung technisch ab. In diesem Fall kann der vollständige Erhalt der gebuchten Leistungen nicht gewährleistet werden; ein Anspruch auf Rückerstattung oder Nachlieferung besteht nicht.
Pursuant to European Directive 2011/83/EU and German Civil Code § 356 Abs. 5 BGB, the statutory right of withdrawal for digital goods and automated digital execution expires immediately once delivery has commenced with the buyer’s express prior consent and acknowledgement at checkout.
No. Customers are solely responsible for input accuracy. Because delivery is automated and dispatched immediately upon payment confirmation, orders cannot be recalled, redirected, or refunded once processed.
Promotional networks require a public profile. If an account is private, or if you switch your account from public to private while delivery is underway, the connection is severed and execution fails. In this scenario, we cannot guarantee full delivery of the purchased services (Leistungen), and no refund or replacement can be issued.
No. Changing your handle (@username) breaks the destination endpoint immediately, causing the order to fail. Once broken, the campaign cannot be recovered or refunded.
If our internal systems encounter a technical failure that prevents a campaign from starting or fulfilling to a valid, reachable public account within the operational window, you are entitled to a full 100% refund to your original payment method.